How to connect trading accounts and platforms

This category covers the current account-connection flow inside Trading Accounts. It helps users add supported accounts, understand platform-specific connection methods, and fix the most common connection blockers before they move into copier setup.

Start here Open Trading Accounts

Built around the current `Add Account` flow in the app
Covers MT4/MT5 paths, web-platform logins, cTrader OAuth, and Telegram as a signal source
Connect accounts first, then move into copier creation and testing

Recommended order

Read these in sequence when setting up accounts

Start here: Accounts & Connections. Understand the overall order first.
Add a supported trading account. Use the current platform picker in the app.
Connect the platform type you actually use. Web platforms, cTrader, and Telegram behave differently.
Confirm the account shows connected. Do this before building any copier links.
Create the copier only after both sides are healthy. Then verify with Logs and a tiny test.

Articles

Current account and connection guides

These guides consolidate the older Freshdesk platform docs into the current app flow.

Orientation

Start here: Accounts & Connections

Understand the safe order for adding accounts, confirming connection state, and moving into copier setup.

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App flow

Add a supported trading account

Use the platform picker and current `Trading Accounts` flow to add supported accounts before testing any copier.

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MetaTrader

MT4/MT5 API vs EA

Choose between the simpler API path and the more hands-on EA path before you start a MetaTrader setup.

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MetaTrader

Connect MT4/MT5 via EA

Use the terminal-based flow correctly by keeping the EA attached, enabling WebRequest, and keeping MetaTrader online.

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Checklist

MT4/MT5 EA disconnected checklist

Run through the fastest fix path when the app shows an MT4 or MT5 EA connection as disconnected.

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Web platforms

Connect TradeLocker, DXtrade, or MatchTrader

Use the right environment, broker, and account credentials when connecting common web-based receiver platforms.

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OAuth

Connect a cTrader account

Complete the browser-based cTrader authentication flow and return to the app to finish account selection.

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Signals

Connect a Telegram account

Authenticate by phone number, complete code verification, and connect the correct Telegram account for signal use.

Read article

Common Questions

Accounts and connection FAQ

These are the most common setup questions users hit before they create the first copier link.

Should I connect both the source and receiver accounts before creating a copier?

Yes. The safest order is to connect both sides first, confirm they show connected in Trading Accounts, and only then create the copier link.

Is Telegram a trading platform in DaneTrades?

No. Telegram is a signal source. Execution still needs a supported trading account such as MT4, MT5, TradeLocker, DXtrade, MatchTrader, or cTrader. Each Telegram channel uses 1 account licence slot ($10 per month), the same as a connected trading account.

What should I check first if an account will not connect?

Start with the platform-specific requirements, credentials, environment selection, and any security or API-access prerequisites. Then open Logs to confirm the exact error before retrying repeatedly.