Trade Copier Help Center

Search trade copier setup guides, browse troubleshooting topics, and find the right platform or workflow for the current DaneTrades cloud trade copier.

Start with the topic that matches your question

Categories are the main way to browse the Help Center. Each one groups the most useful current docs and public support pages for that topic.

Deployment

1 page

Setup & Deployment

Understand how DaneTrades cloud copying compares with local-style setups before you choose a deployment model.

Featured guides

Current Cloud Copier guides for setup, billing, troubleshooting, and the Support Assistant.

Overview

Start here: DaneTrades Cloud

Set up DaneTrades Cloud, connect accounts, create a copier, and verify a first copy using the current Cloud app.

Billing

Billing and account licences

Current Cloud pricing and licence-capacity guidance. There is no free cloud copier trial.

Troubleshooting

Trades not copying

Use Trade Activity and current Cloud account or copier status to diagnose why a copy did not land.

Support Assistant

How Support Assistant works

What the Cloud Support Assistant can see, what it cannot do, and how citations and escalation work.

Accounts

My Account, password and privacy

Shared account guidance for password reset, privacy, sign-out, and DaneTrades account deletion.

Connections

Connect a MatchTrader account

Current MatchTrader connection flow, including Account Checker and environment checks before going live.

Use guided troubleshooting for account-specific issues

The Help Center is now the main public docs hub. If you still need more direction after checking the guides above, move into the structured troubleshooting flow next.