Legal
Terms of Service for DaneTrades.com
Last updated: 09/08/26
These Terms of Service ("Terms") govern your access to and use of the DaneTrades website at DaneTrades.com, the DaneTrades Cloud Copier, related web applications, support features, downloadable software, expert advisors ("EAs"), subscriptions, licence slots, licence keys, and other services we provide (collectively, the "Service"). The Service is operated by DANETRADES LTD ("DaneTrades", "we", "us", "our").
By creating an account, purchasing or using the Service, or connecting a trading account or supported signal source, you agree to these Terms. If you do not agree, do not use the Service.
Important: If you are a consumer, you may have mandatory rights under the laws that apply where you live. Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be excluded or limited.
1) Eligibility
You must be at least 18 years old and legally capable of entering into a binding contract to use the Service. You must only connect trading accounts, platform identities, Telegram channels, or other sources that you own or are authorised to access and control.
2) DaneTrades Account and Security
You may need a DaneTrades account to use parts of the Service. You agree to provide accurate, current information and to keep it updated.
You are responsible for protecting your DaneTrades login details and for taking reasonable steps to secure the trading-platform credentials, authentication methods, devices, and accounts you use with the Service. Notify us promptly if you believe your DaneTrades account or a connected credential has been compromised.
You must not allow another person to use your DaneTrades account in a way that bypasses paid licence requirements, security controls, or other restrictions applying to the Service.
3) Cloud Copier and Automatic Trading Authorisation
The DaneTrades Cloud Copier is an automated operational service. When you connect a trading account and enable a copier, you instruct and authorise DaneTrades to connect to the relevant third-party trading platform and automatically submit supported trading actions to the accounts you configure, according to your selected copier settings.
Depending on the platform and configuration, automated actions may include opening trades, modifying supported trade parameters such as stop loss or take profit, closing positions, and partially closing positions. The Service does not ask you to approve each copied action individually before it is sent.
Where you use a supported Telegram channel as a signal source, you instruct the Service to process that source and route supported signals according to the copier settings you configure. You remain responsible for deciding whether the source, settings, and resulting trading activity are suitable for you.
You can pause or delete copiers and disconnect trading accounts through the controls made available in the Service. These actions affect DaneTrades automation only. They do not by themselves close positions, cancel orders, remove stop losses or take profits, or otherwise reverse activity already present on a broker or trading platform.
4) Cloud Licence Slots, Billing, Renewal, Cancellation, and Refunds
Creating a DaneTrades account is free. There is no free Cloud Copier trial. Cloud Copier access requires paid licence capacity.
Cloud Copier licence slots cost $10 per slot per month, with a minimum purchase of 2 licence slots for $20 per month. Each connected trading account uses one licence slot. Each connected Telegram channel used as a signal source also uses one licence slot. Additional connected accounts or Telegram channels require sufficient additional paid licence capacity.
Cloud Copier subscriptions are billed monthly and renew automatically each billing period until cancelled. You can cancel future renewal through the available account or billing controls. Unless applicable law or the checkout terms require otherwise, cancellation stops future billing and paid access continues until the end of the current paid billing period.
If you do not have enough paid licence capacity for the accounts or signal sources you want to use, the Service may prevent new connections or copying until sufficient licence capacity is available. A failed or overdue payment may also result in billing-restricted access in accordance with the Service's billing rules.
We may change prices for future billing periods. Where required by law, we will give appropriate notice before a price change takes effect for an existing subscription.
Refunds and statutory cancellation rights are governed by applicable law and our Refund Policy. Nothing in these Terms or the Refund Policy removes any cancellation, refund, repair, repeat-performance, price-reduction, or other remedy that you are entitled to by law. Where applicable law gives you a cooling-off right and you ask us to begin supplying a service during that period, any charge for service already supplied will be handled only as permitted by applicable law.
5) Connected Trading Accounts, Brokers, Prop Firms, and Platform Rules
The Service connects to third-party brokers, prop firms, trading platforms, and related services. DaneTrades compatibility with a platform does not mean that every broker, prop firm, account type, server, brand, or programme permits trade copying or use of third-party automation.
You are responsible for checking and complying with the rules, terms, restrictions, account permissions, and trading conditions that apply to every account you connect. You must not use DaneTrades to access or trade an account where you do not have authority to do so.
DaneTrades is not responsible for a broker, prop firm, or platform suspending, restricting, closing, or otherwise taking action against an account because of its own rules or because your use of the Service did not comply with those rules, except to the extent applicable law says otherwise.
6) Copier Settings, Risk, and Monitoring
You are responsible for the configuration you choose, including master and follower relationships, sizing, symbol mappings, filters, trade direction, stop-loss and take-profit behaviour, and other available settings. Different brokers and account types may use different symbols, contract sizes, minimum volumes, lot steps, prices, spreads, stop distances, execution models, or other trading rules.
You should test configurations carefully and monitor your trading accounts directly. The DaneTrades interface is a convenience and operational view; it is not a substitute for checking the actual broker or trading platform when you need to know the current state of an account or position.
7) Execution Limitations and External Platform Outcomes
No trade copier can guarantee that every action will be copied successfully, at the same time, at the same price, or with an identical result on every connected account. Copying can be affected by market movement, slippage, spreads, liquidity, symbol differences, account restrictions, margin, platform limits, rate limits, connectivity, maintenance, outages, rejected instructions, broker rules, or other conditions outside DaneTrades' reasonable control.
A copied action may therefore be delayed, blocked by your configuration, fail to send, or be rejected by the receiving platform. In rare cases, an instruction may reach a third-party platform while DaneTrades does not receive or retain a usable confirmation of the final external result. When that happens, the state shown by DaneTrades may not perfectly match the state held by the broker or platform.
You remain responsible for monitoring live exposure and for taking any action you consider necessary directly with your broker or trading platform. DaneTrades does not guarantee that external platform state can always be reconstructed or corrected after a platform, network, or process failure.
8) Deleting Copiers and Trading Accounts
Deleting a copier stops that DaneTrades copier from routing new trading actions once the deletion is processed. Deleting or disconnecting a trading account removes it from normal DaneTrades use in accordance with the Service's deletion process.
Deletion is not a broker trade-management instruction. Deleting a copier or trading account from DaneTrades does not automatically close or modify positions, cancel pending orders, or otherwise flatten or manage the underlying broker account. You are responsible for managing any positions or orders that remain at the broker or trading platform.
Personal-data handling and retention following deletion are described in our Privacy Policy.
9) Downloadable Software, EAs, and Local Licences
Some DaneTrades products may include downloadable software, EAs, licence keys, or other digital content in addition to the Cloud Copier. Subject to payment and compliance with these Terms, we grant you a limited, non-exclusive, non-transferable right to use those products for your own lawful activities during the applicable licence period.
Product-specific usage limits shown at purchase apply to downloadable or locally licensed products. Unless otherwise stated for the relevant product, a local software licence may be used from up to ten IP addresses. That IP-address rule does not replace or increase Cloud Copier licence-slot requirements.
We may provide reasonable updates, patches, compatibility changes, or security fixes. You are responsible for maintaining any compatible device, operating system, terminal, or other local environment required by a downloadable product. Third-party platform changes may affect continued compatibility.
10) Restrictions and Acceptable Use
You must not:
- share, sell, resell, rent, sublicense, distribute, or transfer your DaneTrades account, licence key, or paid access in a way we have not authorised;
- reverse engineer, decompile, or disassemble protected software except where applicable law expressly permits it;
- bypass, disable, interfere with, or attempt to circumvent billing, licence, authentication, security, rate-limit, or anti-abuse controls;
- attempt unauthorised access to another customer's data, account, workspace, connected platform, or DaneTrades system;
- introduce malware, attack, overload, scrape, probe, or deliberately disrupt the Service or its infrastructure;
- use the Service for fraud, unlawful activity, infringement of third-party rights, or in breach of applicable sanctions or export restrictions.
11) Support and Support Assistant
DaneTrades may provide Help Centre content, automated support features, and human support. Support material is intended to help you use and troubleshoot the Service; it is not financial or trading advice.
The DaneTrades Support Assistant is a support tool and may use customer-safe account and product context to answer questions. It is not a trading agent and does not place, modify, or close trades on your behalf through a support conversation. Automated responses may be incomplete or incorrect, so you should verify important account or trading information in the relevant product or broker platform. Further information about support conversation handling is in our Privacy Policy.
12) Third-Party Platforms and Services
The Service depends on third-party products and infrastructure, including brokers, trading platforms, APIs, hosting, payment processing, communications, data providers, and other service providers. Third-party services may change, fail, restrict access, reject instructions, apply rate limits, change APIs, or become unavailable.
We may reasonably suspend or change an integration where necessary for security, legal compliance, platform compatibility, or to prevent unsafe operation. If a change materially affects a paid consumer service, your mandatory legal rights remain unaffected.
13) Privacy, Telemetry, and Diagnostics
We process account, connected-platform, technical, usage, trading-related, diagnostic, and other information as needed to provide, secure, support, and improve the Service. This may include logs, timestamps, IP addresses, service events, connection states, copier configuration, trading activity, and performance information.
Our collection, use, sharing, retention, and protection of personal information are described in the Privacy Policy.
14) Intellectual Property
The Service, software, designs, code, documentation, branding, and other content provided by DaneTrades, excluding content supplied by you or third parties, are owned by DaneTrades or its licensors and are protected by applicable intellectual-property laws. No rights are granted except those expressly stated in these Terms.
15) Suspension and Termination
We may suspend or terminate access where reasonably necessary because of non-payment, material breach of these Terms, fraud, abuse, security risk, legal requirement, or conduct that threatens the Service or other users. Where appropriate and reasonably practicable, we will give notice or an opportunity to remedy the issue.
Termination of DaneTrades access does not close trades or cancel orders held at third-party brokers or platforms. You remain responsible for those accounts and positions.
16) Trading Risk and No Financial Advice
Trading forex, CFDs, futures, and other leveraged products carries a high level of risk. You may lose some or all of the capital in a trading account, and losses may occur quickly.
DaneTrades provides software and operational tooling. We do not provide investment, financial, legal, tax, or personalised trading advice, and we do not decide which trades you should place. Signals, performance statistics, analytics, market information, or other content made available through the Service do not constitute a recommendation to buy, sell, or hold any financial instrument.
Past performance, copied performance, simulated results, and historical statistics do not guarantee future results.
17) Service Availability and Changes
We aim to operate the Service reliably, but we do not promise uninterrupted or error-free availability. Maintenance, security work, third-party outages, market conditions, or technical failures can interrupt or degrade the Service.
We may make reasonable changes to features, integrations, or technical requirements to maintain, secure, fix, or improve the Service. We will take reasonable steps to communicate material changes where appropriate, and nothing in this section removes any mandatory consumer remedy that applies when a paid service is not supplied as required by law.
18) Consumer Rights and Service Standards
If you are a consumer, the Service is supplied subject to the mandatory standards and remedies that apply under consumer law. Nothing in these Terms seeks to exclude requirements that the Service be supplied with reasonable care and skill, that digital content meet applicable statutory standards, or any other right that cannot lawfully be excluded.
Any wording in these Terms about risk, third parties, availability, refunds, or liability is subject to those mandatory rights.
19) Liability
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.
If you are a consumer, we are responsible for loss or damage that is a foreseeable result of our breach of these Terms or our failure to use the care and skill required by law. We are not responsible for loss that is not caused by us, is not reasonably foreseeable, or results from matters for which you or a third party are responsible.
In particular, subject always to your mandatory legal rights, DaneTrades is not responsible for trading losses or other losses caused by market movement, slippage, your trading decisions or copier settings, insufficient margin, broker or prop-firm rules, third-party platform outages or rejections, unauthorised use of an account caused by your failure to protect credentials, or other events outside our reasonable control.
Nothing in this section is intended to exclude responsibility for losses where applicable law says DaneTrades is responsible.
20) Indemnity for Non-Consumer or Unlawful Use
To the extent permitted by law, if you use the Service in the course of a business or other non-consumer activity, you agree to indemnify DaneTrades against third-party claims and reasonable costs arising directly from your unlawful use of the Service, your unauthorised use of another person's trading account, or your material breach of these Terms. This section does not reduce any mandatory consumer rights.
21) International Use, Sanctions, and Local Laws
The Service may not be lawful or available in every country, and some brokers, platforms, financial products, or account types may be restricted in particular locations. You are responsible for ensuring that your use of the Service is lawful where you live and where your connected accounts are operated.
You must not use the Service where doing so would cause you or DaneTrades to breach applicable sanctions, export controls, or other legal restrictions.
22) Links to Other Websites
The Service may link to websites or services that DaneTrades does not own or control. Those third parties are responsible for their own content, products, policies, and practices.
23) Changes to These Terms
We may update these Terms when the Service, pricing model, legal requirements, or business practices change. If a change is material, we will take reasonable steps to notify affected users, for example through the Website, the Service, or email. Changes will apply from the stated effective date and will not remove rights that have already accrued under applicable law.
24) Governing Law and Jurisdiction
These Terms and any non-contractual obligations arising from them are governed by the laws of England and Wales. If you are a consumer, this choice of law does not deprive you of mandatory protections provided by the law of your country of residence where those protections apply.
The courts of England and Wales will have jurisdiction, except where applicable consumer law gives you the right to bring or defend proceedings in another court.
25) Contact Us
If you have questions about these Terms, contact support@danetrades.com.
Legal entity: DANETRADES LTD
Address: 167 - 169 Great Portland Street, 5th Floor, London, W1W 5PF
Company number: 14423143
VAT number: 475700580